Simulation Terms and Conditions
Go to Simulation Product1. Overview
These Terms and Conditions govern your use of Simulation by Medical Toxicology (“Simulation,” “we,” “our,” or “us”), an educational poison center call simulation platform developed by Medical Toxicology. By accessing or using Simulation, you agree to these Terms and Conditions. If you do not agree with these terms, you should not use the service. Simulation is intended for education, training, self-assessment, and simulation only. It is not intended for real patient care, emergency use, diagnosis, treatment, or patient-specific medical decision-making.
2. Description of Service
Simulation provides voice and text-based simulated toxicology calls modeled after the types of cases commonly received by poison centers. The platform may allow users to: • Interact with simulated callers by voice or text • Practice toxicology history-taking • Ask exposure-related questions • Assess risk and clinical severity • Identify red flags • Recognize missing information • Practice triage reasoning • Receive educational scores • Review structured feedback • Track simulation history and performance • Improve poison center-style communication skills Simulation may be used by SPI trainees, SPIs, CSPIs, medical toxicology fellows, pharmacists, emergency medicine clinicians, residents, students, educators, and other toxicology learners.
3. Account Use and Access
Simulation requires users to create an account. Users are responsible for maintaining the confidentiality of their login credentials and for all activity under their account. Users agree to provide accurate account information and to notify Medical Toxicology of any unauthorized account use or suspected security issue. Simulation is currently provided free of charge. We may introduce paid features, subscriptions, premium access, institutional plans, or other pricing models in the future. If paid features are introduced, additional terms may apply. We may suspend, restrict, or terminate access if we believe a user has violated these Terms and Conditions, misused the service, created security risk, or used the platform in a way that may create legal, clinical, technical, or safety concerns.
4. Educational Use Only
Simulation is provided strictly for educational, training, simulation, and self-assessment purposes. The service does not provide medical advice, diagnosis, treatment recommendations, emergency guidance, or patient-specific clinical instructions. Simulation feedback may discuss general toxicology principles, but it should not be interpreted as clinical advice for any real patient.
5. Not for Real Patient Care
Simulation must not be used to manage actual poisoning cases, overdoses, toxic exposures, withdrawal cases, envenomations, or other clinical situations. The simulated cases are fictional educational scenarios. Even if a simulated case appears similar to a real patient, the feedback may not apply to that patient. Real clinical decisions require full patient context, physical examination, vital signs, exposure details, dose, timing, formulation, co-ingestants, laboratory data, ECG interpretation, local resources, institutional protocols, poison center guidance, toxicology consultation, and professional judgment.
6. No Emergency Use
Simulation is not an emergency service. For real poisoning emergencies, overdoses, toxic exposures, or urgent clinical situations, users should immediately contact emergency medical services, a local poison center, an emergency department, a medical toxicologist, or another qualified healthcare professional. In the United States, poison center assistance is available through Poison Help at 1-800-222-1222. In Canada or other countries, contact your local poison centre, emergency medical services, or the appropriate local medical authority.
7. User Responsibility
Users are responsible for how they use Simulation and for independently verifying any educational information before applying it in clinical, academic, professional, or research settings. Users agree that they will not rely on Simulation as a substitute for: • Clinical judgment • Poison center guidance • Toxicology consultation • Emergency medical care • Institutional protocols • Formal training • Current medical literature • Professional supervision • Certification requirements
8. Voice and Text Simulation
Simulation allows users to interact with simulated callers through voice and text. Voice input may be processed into text transcripts for simulation, scoring, feedback, response generation, quality improvement, and technical operation of the service. Submitted voice recordings, generated transcripts, submitted text, simulation history, scores, and performance information may be stored in the user’s account until the user deletes the account, subject to the Privacy Policy. Medical Toxicology does not manually process submitted voice or text content as part of routine operation. Voice and text submissions are processed at the time of submission to generate an appropriate simulated response, transcript, score, feedback, or related educational output. Users agree not to speak, type, upload, or submit real patient information, protected health information, confidential poison center call details, or any other sensitive clinical information into the platform.
9. No Protected Health Information
Simulation is not designed to collect, store, or process protected health information or real patient data. Users must not enter: • Real patient names • Medical record numbers • Dates of birth • Addresses • Phone numbers • Email addresses belonging to patients • Insurance information • Photographs of patients • Real poison center call details • Real clinical notes • Identifiable case descriptions • Any information that could identify a real patient Simulation should be used only with fictional, simulated, or fully de-identified educational information. If a user enters real patient information despite this warning, the user is responsible for that disclosure. Simulation is not intended to function as a HIPAA-compliant clinical documentation system, medical record system, patient communication platform, or patient-care tool.
10. Simulation Scoring and Feedback
Simulation may generate educational scores and feedback based on user performance during simulated cases. Scoring may evaluate areas such as: • History-taking • Exposure assessment • Dose and timing clarification • Symptom assessment • Risk recognition • Identification of red flags • Clinical triage reasoning • Need for referral or escalation • Communication style • Missed questions • Unsafe assumptions • Overall toxicology reasoning Scores and feedback are educational only. They do not represent certification, licensure, credentialing, employment evaluation, competency verification, board preparation guarantee, clinical readiness, or official CSPI performance assessment.
11. No Certification or Professional Credential
Use of Simulation does not provide or imply professional certification, credentialing, licensure, qualification, or competency. Simulation is not an official certification product and does not guarantee performance on any examination, including CSPI or other professional assessments. Unless explicitly stated, Simulation is not affiliated with, endorsed by, sponsored by, or officially connected to any certification board, poison center, poison center organization, academic institution, government agency, or professional society.
12. Accuracy and Limitations
Simulation is designed to support toxicology education, but it may contain errors, omissions, outdated information, incomplete scenarios, simplified clinical pathways, or imperfect scoring. Simulation cases may intentionally simplify or compress clinical details for teaching purposes. Users should review authoritative medical references, clinical guidelines, institutional protocols, poison center recommendations, and current literature when accuracy is required.
13. Artificial Intelligence and Automated Feedback
Simulation may use artificial intelligence, automated logic, transcription tools, or related technologies to generate simulated caller responses, analyze user input, identify missed questions, calculate scores, or provide feedback. AI-generated, transcription-based, or automated feedback may be incomplete, inaccurate, inconsistent, delayed, or inappropriate for a specific clinical context. Users should treat all automated feedback as educational support, not as definitive medical judgment.
14. Third-Party Services
Simulation may use third-party services for hosting, infrastructure, security, voice processing, transcription, artificial intelligence features, analytics, or platform performance. These services may include: • Groq • AWS • Deepgram Third-party services may process limited information as necessary to provide their services. External services may have their own privacy policies, security practices, and terms. We do not control third-party services and are not responsible for their content, accuracy, privacy practices, terms, security, availability, or performance.
15. Acceptable Use
Users agree not to: • Use Simulation for real patient management • Use Simulation for emergency medical decisions • Enter protected health information or confidential clinical information • Submit real poison center call details or identifiable patient information • Misrepresent simulation feedback as official medical guidance • Claim certification, competency, or official training completion based solely on platform use • Copy, scrape, overload, disrupt, or reverse-engineer the service • Attempt to bypass security features • Upload malicious code or harmful content • Use the service for unlawful, misleading, abusive, or harmful purposes • Reproduce, sell, redistribute, or commercially reuse platform content without permission • Interfere with the operation, security, or availability of the platform • Use automated tools, bots, crawlers, or scrapers without prior written permission
16. Intellectual Property
The Simulation platform, interface, case structure, simulated scenarios, educational explanations, scoring logic, feedback design, text, graphics, software, branding, and original content are owned by Medical Toxicology or its licensors unless otherwise stated. Users may use the platform for personal education, training, and teaching discussion. Users may not copy, reproduce, modify, sell, distribute, publicly display, publish, scrape, reverse-engineer, or commercially exploit Simulation content without prior written permission.
17. User-Submitted Content
Users may submit text or voice responses during simulations. By submitting content, users grant Simulation permission to process that content for simulation operation, response generation, transcription, scoring, feedback, account history, quality improvement, security, and technical maintenance. Users are responsible for ensuring that submitted content does not include protected health information, confidential patient information, copyrighted material they do not have permission to use, unlawful content, or any content that violates these Terms and Conditions.
18. Privacy
Use of Simulation is also governed by our Privacy Policy. By using the service, you agree to the collection and use of information as described in the Privacy Policy. Users should review the Privacy Policy before using voice, text, scoring, feedback, account-based features, or any other part of the service.
19. Availability and Service Changes
We may update, modify, suspend, restrict, or discontinue any part of Simulation at any time, with or without notice. We do not guarantee that the service will always be available, uninterrupted, secure, accurate, or error-free.
20. Free Service and Future Paid Features
Simulation is currently provided free of charge. We reserve the right to introduce paid features, subscriptions, premium access, institutional accounts, usage limits, or other pricing models in the future. If paid features are introduced, pricing, billing terms, refund terms, cancellation terms, and any additional conditions will be provided separately or added to these Terms and Conditions. Continued use of Simulation after new pricing or paid-feature terms are introduced means you accept the updated terms.
21. No Warranty
Simulation is provided “as is” and “as available.” To the fullest extent permitted by law, we make no warranties, express or implied, including warranties of accuracy, completeness, reliability, availability, fitness for a particular purpose, educational outcome, professional competency, non-infringement, security, or uninterrupted operation.
22. Limitation of Liability
To the fullest extent permitted by law, Medical Toxicology and its owners, developers, contributors, affiliates, partners, and service providers are not liable for any direct, indirect, incidental, consequential, special, punitive, clinical, professional, educational, financial, technical, data-related, or other damages arising from: • Use of Simulation • Inability to use Simulation • Reliance on simulation feedback • Errors or omissions in educational content • AI-generated, transcription-based, or automated feedback • Technical problems or service interruptions • User submission of patient information • Third-party services or external links • Misuse of the platform • Unauthorized access to user accounts • Loss of data, account history, scores, or performance information
23. Indemnification
Users agree to defend, indemnify, and hold harmless Medical Toxicology and its owners, developers, contributors, affiliates, partners, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from: • User misuse of Simulation • Violation of these Terms and Conditions • Submission of protected health information or confidential patient information • Use of the service for real patient care • Use of the service for emergency medical decisions • Violation of intellectual property rights • Violation of applicable laws or regulations • Unauthorized use of another person’s account or information
24. Termination
We may suspend, restrict, or terminate access to Simulation if we believe a user has violated these Terms and Conditions, misused the service, attempted to compromise platform security, submitted prohibited information, or used the platform in a way that may create legal, clinical, technical, or safety risk. Users may stop using Simulation at any time. Users may request account deletion according to the options available in the platform or by contacting Medical Toxicology.
25. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of Simulation after changes are posted means you accept the updated Terms and Conditions.
26. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law principles. Any disputes related to Simulation shall be handled in the appropriate state or federal courts located in Arizona, United States, unless otherwise required by applicable law.
27. Contact
For questions about these Terms and Conditions, please contact: Medical Toxicology Email: info@medicaltoxic.com Website: simulation.medicaltoxic.com