Simulation Privacy Policy
Go to Simulation Product1. Overview
Simulation by Medical Toxicology (“Simulation,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information may be collected when you use Simulation, how that information may be used, how it may be stored, and how we protect it. Simulation is an educational poison center call simulation platform. It is designed to help SPI trainees, SPIs, CSPIs, toxicology learners, clinicians, pharmacists, educators, and other users practice toxicology history-taking, exposure assessment, risk recognition, triage reasoning, and communication skills through simulated cases. Simulation is not intended for real patient care. Users must not enter protected health information, personally identifiable patient information, real patient cases, medical record numbers, dates of birth, addresses, phone numbers, names, or any confidential clinical information into the platform. By using Simulation, you agree to this Privacy Policy.
2. Information We May Collect
Simulation may collect limited information needed to operate, improve, personalize, and secure the service. This may include: • Account information, such as name, username, email address, login credentials, and account-related settings • Simulation case selections • Text responses entered during simulations • Voice inputs, submitted voice recordings, or voice-generated transcripts, if voice mode is used • User decisions during simulated cases • Missed questions or incomplete assessment areas • Educational scores, performance history, and feedback • Simulation history associated with the user’s account • Device type, browser type, operating system, and general technical information • Approximate usage time and interaction logs • Error messages, diagnostic events, or system-performance data • General analytics about how the platform is used • Security-related information needed to detect misuse, abuse, or unauthorized access Simulation requires users to create an account. The service is currently provided free of charge, although paid features, subscriptions, or other pricing models may be introduced in the future.
3. Voice and Text Simulation Data
Simulation allows users to interact with simulated callers using voice and text. If voice mode is used, your voice input may be processed to generate a text transcript for simulation, scoring, feedback, and response-generation purposes. Voice recordings, transcripts, text submissions, and related simulation data may be stored in your account history so that you can review your past simulations, performance, and educational feedback. Medical Toxicology does not manually process submitted voice or text content as part of routine operation. Voice and text submissions are processed at the time of submission to generate an appropriate simulated response, transcript, score, feedback, or related educational output. Users must not speak, type, upload, or submit real patient identifiers, protected health information, confidential poison center call details, or sensitive clinical information into Simulation. Simulation is intended to process fictional, simulated, or fully de-identified educational content only.
4. Patient Information and PHI
Simulation is not designed to collect, store, or process protected health information or real patient data. Users must not enter: • Real patient names • Medical record numbers • Dates of birth • Addresses • Phone numbers • Email addresses belonging to patients • Insurance information • Photographs of patients • Real poison center call details • Real clinical notes • Identifiable case descriptions • Any information that could identify a real patient If a user enters real patient information despite this warning, the user is responsible for that disclosure. Simulation should be used only with fictional, simulated, or fully de-identified educational information. Simulation is not intended to function as a HIPAA-compliant clinical documentation system, medical record system, patient communication platform, or patient-care tool.
5. How We Use Information
Information collected through Simulation may be used to: • Create and manage user accounts • Run voice or text-based simulations • Generate simulated caller responses • Generate educational scoring • Provide structured feedback • Display user simulation history and performance history • Identify missed questions or incomplete assessment areas • Improve simulation quality • Improve case design and educational content • Monitor platform performance • Troubleshoot technical problems • Detect misuse, abuse, or security issues • Improve user experience • Maintain website reliability and safety • Support technical operation of the service • Comply with applicable legal obligations We do not sell personal information.
6. Educational Scoring and Feedback
Simulation may analyze user responses to generate educational feedback. This may include feedback on: • History-taking quality • Exposure assessment • Dose and timing clarification • Symptom assessment • Risk recognition • Identification of red flags • Clinical triage reasoning • Need for referral or escalation • Poison center-style communication • Missed questions • Unsafe assumptions • Overall toxicology reasoning Scores, performance summaries, and feedback are for educational purposes only. They do not represent certification, professional competency, clinical readiness, licensure, credentialing, employment evaluation, or official CSPI performance evaluation.
8. Third-Party Services
Simulation uses third-party services to support website hosting, infrastructure, security, voice processing, transcription, artificial intelligence features, and platform performance. These services may include: • Groq • AWS • Deepgram These third-party services may process limited information as necessary to provide their services. For example, voice input may be processed through speech-to-text services, and text or transcript data may be processed through artificial intelligence services to generate simulation responses, scoring, or feedback. External services may have their own privacy policies, security practices, and terms. Simulation is not responsible for the privacy practices of third-party websites or services.
9. Data Retention
Simulation retains user data until the user deletes their account, unless a longer retention period is required or permitted for legal, security, backup, fraud-prevention, dispute-resolution, or technical reasons. Stored user data may include: • Account information • Simulation history • User performance history • Educational scores and feedback • Submitted text responses • Submitted voice recordings • Voice-generated transcripts • Technical logs and security-related records After account deletion, certain information may be deleted, de-identified, aggregated, or retained only as necessary for legal, technical, backup, security, or legitimate business purposes.
10. Data Security
We use reasonable technical and organizational safeguards to help protect information from unauthorized access, misuse, loss, alteration, or disclosure. However, no internet-based service can guarantee complete security. Users should avoid entering sensitive, confidential, patient-identifiable, or protected health information into Simulation.
11. De-Identified and Aggregated Data
Simulation may use de-identified or aggregated data to improve simulation quality, scoring logic, educational feedback, platform performance, and future product development. De-identified or aggregated data does not identify individual users or patients.
12. No Sale of Personal Information
Simulation does not sell personal information. If this practice changes in the future, this Privacy Policy will be updated accordingly.
13. Children’s Privacy
Simulation is intended for healthcare professionals, trainees, educators, researchers, and adult learners. It is not directed toward children. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected, we may delete that information and terminate the related account.
14. International Users
Simulation is primarily intended for users in the United States and Canada, but users from other countries may access the platform. By using Simulation, you understand that your information may be processed and stored in the United States or in other locations where our service providers operate. Privacy laws in those locations may differ from the laws in your country or region.
15. User Responsibilities
Users are responsible for using Simulation appropriately. Users agree not to enter real patient information, protected health information, confidential poison center call details, or other sensitive personal information into the platform. Users should use fictional, simulated, or fully de-identified information only.
16. Medical Disclaimer
Simulation is an educational simulation platform. It does not provide medical advice, diagnosis, treatment recommendations, emergency guidance, or patient-specific clinical guidance. Simulation must not be used to manage actual poisoning cases, overdoses, toxic exposures, withdrawal cases, envenomations, or any other clinical situation. For real poisoning emergencies or urgent clinical situations, contact emergency medical services, a local poison center, an emergency department, a medical toxicologist, or another qualified healthcare professional. In the United States, poison center assistance is available through Poison Help at 1-800-222-1222. In Canada or other countries, contact your local poison centre, emergency medical services, or the appropriate local medical authority.
17. External Links
Simulation may include links to external resources, such as toxicology references, clinical guidelines, journal articles, educational websites, or poison center resources. We do not control external websites and are not responsible for their content, accuracy, privacy policies, terms, security, or availability.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of Simulation after changes are posted means you accept the updated Privacy Policy.
19. Contact
For questions about this Privacy Policy, please contact: Medical Toxicology Email: info@medicaltoxic.com Website: simulation.medicaltoxic.com
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