From the call to the signed note.

Yes. Audio recorded in the browser or uploaded is stored with the case, where people with access to the workspace can play it back, and live calls are recorded. Original audio is deleted 7 days after the case is finalized, or 90 days after it was recorded if the case is never finalized, and audio stored before this rule took effect is kept at least 7 days after it; the transcript stays with the case. Every recording goes to two independent transcription engines and is compared, and a clinician decides every high- and medium-risk difference against the audio before facts are extracted. No real patient data is allowed during the pilot. Before any pilot, we will walk your center's technical or security team through the transcription path so they can review how it works.

No. Dose and level calculations are deterministic, not generated by an LLM. ToxLumen shows the calculation inputs and outputs transparently so clinicians can review how the result was produced.

No. A center can begin entirely with SPI training and simulation using synthetic data. Patient data and EHR or other clinical-system integration are not required, and the center's current workflow can remain in place during the pilot.

A 30-day pilot is a scoped evaluation with a designated pilot lead and a small group of SPIs. Thirty days is the default length, and it can be extended. The center participates in onboarding, simulation or training sessions, and brief feedback checkpoints. We provide access to ToxLumen, onboarding and support, and work with the center to define the use cases and evaluation measures before the pilot begins. Those measures can include workflow fit, usability, completion time for agreed tasks, documentation consistency, and SPI feedback. At the end of the pilot, we review the results together and decide whether to expand the pilot, modify the approach, move toward broader implementation, or stop. There is no automatic commitment beyond the pilot.

Yes. Source material is preserved verbatim for clinician review. Clinicians can review the original source alongside ToxLumen's structured output rather than relying on the generated output alone.